Builder Warranty Protection

Oak Ridge Homes is committed to building a partnership with our homeowners. We strive to achieve an outstanding level of customer satisfaction starting from the moment you walk into one of our homes, and continuing even after you move into your new home.
We know the purchase of a home is one of the single largest investments most families will ever make. To help protect your investment, we include one of the best quality warranty coverage in the business on every home that we build!

10 Year New Home Limited Builder Warranty

After closing, your home is covered under the Oak Ridge Homes Builder Warranty, which is in effect for one year and begins when you take possession of your new home.

The Builder Warranty provides your new home limited coverage on workmanship and materials relating to various components of the home, such as windows, heating, ventilation and air conditioning (HVAC), plumbing, and electrical systems.

The duration of coverages varies depending on the component of the home:

  • Coverage is provided for all workmanship for 1 year from the date of closing
  • Coverage is provided for 2 years on all systems
  • 10 year limited warranty on anything structural

The coverages listed above are in addition to the manufacturers’ warranties on their specific products. For example, our Carrier Air Conditioning Systems come with a 10-year parts warranty, our appliances come with a least a 1-year manufacturers’ warranty, the roofing shingles come with a 25-year pro-rated warranty, etc.

During your final walk-through, prior to closing, your Project Director will give you all the details related to your 10-year limited warranty and how to request warranty work, if needed. We believe in building your home right the first time and we are happy to say we have had very few warranty requests on our homes. It’s a record we’re very proud of!

While Oak Ridge works to make sure your home is covered from the moment you walk in the door and years to come it is important to note that our warranty, does not cover:

  • household appliances
  • small cracks in brick, tile, cement or drywall
  • components covered under a manufacturer’s warranty

During this first year, your home is also covered by the RWC Home Buyers Warranty, as an additional level of protection. Oak Ridge Homes is claims-free with our third-party warranty provider, which means we have handled and resolved our warranty claims internally, but it is nice to know that you have the additional protection of an independent insurance policy to help fulfill the terms of your warranty.

You can count on Oak Ridge Homes to be there when you need assistance with your warranty service requests.  We are only a phone call away.

Learn more about the Home Buyers Warranty coverages also included on your new home >
+ RWC 10-year Limited Warranty

During this first year, your home is also covered by the RWC Home Buyers Warranty, as an additional level of protection. Oak Ridge Homes is claims-free with our third-party warranty provider, which means we have handled and resolved our warranty claims internally, but it is nice to know that you have the additional protection of an independent insurance policy to help fulfill the terms of your warranty.

You can count on Oak Ridge Homes to be there when you need assistance with your warranty service requests.  We are only a phone call away.

Learn more about the Home Buyers Warranty coverages also included on your new home >